FAQs
How do I book a trip?
Please contact us via email kellie@teloislandlodge.com or phone +61 (0)412 482 655 with your request for available dates contact us.
What does the price include?
Please see our package details
What food will I be eating?
For more detailed information on the meals provided, please click here.
How do I make a payment?
Online Booking. Once you have submitted your intended travel dates we will reply to you with our banking details so you can make payments. Once any monies have been paid please confirm to us via email and we will acknowledge once payment has been received.
Agent Booking. Speak to one of our three travel agents, Surf Travel Company, World Surfaris, Waterways Travel.
Do I need a Visa for Indonesia?
As of March 2004, nationals of United States, Australia, South Africa, Argentina, Brazil, Denmark, United Arab Emirates, Finland, Hungary, United Kingdom, Italy, Japan, Germany, Canada, South Korea, Norway, France, Poland, Switzerland, New Zealand, and Taiwan must pay $US25 for on entry visa on arrival in Indonesia. This done at a counter at the airport prior to immigration clearance.
How do I get to Padang or Medan?
Depending on where you’re coming from there are several different options you can use to get to Padang or Medan (for example you can fly to Padang via Singapore, via Kuala Lumpur, via Jakarta etc). For more details please contact us to work out what suits you best ...
What about Travel Insurance?
ALL guests must have full comprehensive travel and medical insurance and should include at least a MedEvac option and compensation for lost charter days due to unforeseen circumstances or emergencies.
How many boards should I bring?
This is entirely up to how much excess baggage you are willing to pay for! Most people bring 2-4 boards. The normal board you ride at home is fine and perhaps a slightly larger semi-gun. If you are going to bring an extra board we would suggest a replacement for the board you will use the most as it is not uncommon to break boards. Remember to bring extra leg ropes, cloth covers to protect your boards in the boats and tropical surf wax.
What do you suggest I pack?
Besides yourself and your surfboards, we recommend that you at least try to bring the following items:
- A cloth board cover for each of your boards to protect them in the boat,
- 2 or 3 pairs of board shorts
- Some T-shirts
- Booties
- Solarez - the type with rovings in it.
- Spare leg ropes
- Rash vests
- Tropical surf wax
- Spare fins & keys, spare plugs and screws if you have FCS system
- Sunscreen
- Sunglasses
- Mosquito repellent
Can I recharge my video camera etc?
Yes! No problems just bring the charger you use at home along with an asian adapter.
Can I be contacted while I am staying at Telo Islands Lodge?
Yes, you can be contacted on your mobile phone as long as you have global roaming activated. You can also be contacted on the lodge manager’s phone. Or you can be contacted on you normal email address as the lodge has full Wireless Internet throughout the grounds and buildings and there is a I-book laptop specifically for guest use.
Due to medical or personal reasons I follow a special diet. Can you accommodate this?
Yes, with prior notification(min 2 weeks) we can accommodate most dietary requests.
Can you give me an idea of how many other people I'll be surfing with?
Our aim is to spend the majority of our trips surfing with just the people staying at the lodge (maximum eight). This is not always possible, but there are plenty of waves in this area and due to our extensive experience we know how to be in the right place at the right time while still avoiding major crowds. While it is inevitable that we will come across other surfers from time to time you can rest assured you will get plenty of waves.
Surf
Report
For the latest Telo Island surf report click here!
Galleries
Check out the latest image and video gallieries from the resort click here!